Support and Services#
We offer a wide range of services for users of our products:
For the open-source version of Angie, we provide community support. We actively monitor various platforms, including our support chat on Telegram, forum, GitHub, and comments on various technical publications, and strive to respond to all questions that arise.
License holders of the commercial versions of our products are offered standard and enterprise technical support.
We also provide highly qualified professional services for migration, adaptation, and optimization of our products in client infrastructures.
Together with our partners, we develop training courses and certification programs for working with our products.
Our Technical Support Team#
One team supports both the open-source version and commercial clients, ensuring a high level of care and attention to each user. Members of our team have received prestigious awards: Silver Stevie Winner for Sales and Customer Service in 2016 and Gold Stevie Winner for Sales and Customer Service in 2017. These awards highlight the outstanding achievements and professionalism of our colleagues in working with clients.
Business days, response time – up to 4 hours.
24/7, response time up to 2 hours.
Manual configuration of our products by our engineers to ensure optimal performance in your environment.
Educational courses and certification programs developed with partners.